Privacy Policy
Last Updated: May 18, 2026. This policy outlines how CAPITALESTATEPK collects, stores, processes, and secures property enterprise files and user data in alignment with Pakistani digital regulatory compliance standard rules.
1. Scope & Consent
CAPITALESTATEPK (hereinafter referred to as "we", "us", or "the Platform") provides a secure Enterprise Resource Planning (ERP) software platform designed to manage housing schemes, land plotting networks, and customer accounts for construction and real estate developers across Pakistan.
By signing up for an enterprise account, integrating our portal system, you acknowledge that you consent to the data compilation and secure protocols specified in this Privacy Policy.
2. Information We Collect
Our platform collects several classifications of customer and corporate information to guarantee operational consistency and transaction legality:
Identity & CNIC Verification
We collect names, verified National Identity Card (CNIC) numbers, cell contacts, and addresses to fulfill corporate housing regulatory guidelines.
Financial & Ledger Data
Transaction record receipts, manual bank transfer confirmations, down payment ledgers, and dynamic installment program outlines are compiled to process property recoveries.
Plot & Society Inventory
Societies, geographical block allocations, Kanal/Marla plot splits, and file transfer authorization flows managed within your developer directory.
System Access & Audit Logs
Every user login, document access attempt, file download event, and configuration update is logged with metadata to enforce multi-tenant separation.
3. Processing & Purpose
The information collected by the ERP software is used to support enterprise integrations and system management:
- Property Allotments: Processing plot bookings, drafting customer files, and maintaining transparent owner transfer histories.
- Automated Ledger Notifications: Direct SMS triggers and notification warnings regarding installment timelines and recoveries.
- Tenant Separation Enforcement: Keeping multi-tenant databases absolutely insulated so users only read data belonging to their approved organization.
- System Optimization: Monitoring software stability, error tracking, and feature development across the Pakistan region.
4. Regulatory & Audit Compliance
The real estate and construction enterprise sector operates in accordance with national statutory rules, local tax guidelines, and regional development authority frameworks.
The Platform is designed to support the regulatory alignment of real estate organizations. We configure our databases, secure logs, and transaction audit trails to align with standard national audit protocols, tax reconciliation guidelines, and anti-money laundering (AML) frameworks. This software is an administrative processing utility designed for compliance alignment; it is not certified, issued, or endorsed by any specific public or governmental agency, and we do not claim any official registrations or certifications from statutory bodies.
5. Encrypted Vault Storage & Retaining
Data security is the core pillar of our system. Our platform implements institutional-grade security safeguards:
AES-256 Storage Encryption
Sensitive documents (CNIC scans, payment slips, society approvals) stored inside the file vaults are encrypted in-transit and at-rest using military-grade AES-256 protocols.
Automated Off-site Backups
Full database snapshots are automatically backed up daily to offsite clouds, maintaining point-in-time recovery to guarantee complete protection against hardware failures.
Data Retention Rules
We retain transactional records and property data as long as your corporate license is active. In the event of subscription termination, data is exported securely and purged within 90 days from production servers.
6. Third-Party Sharing
We will never trade, sell, or rent your corporate data, customer lists, or transaction histories to third-party marketing services. Data is only disclosed in the following isolated circumstances:
- Housing Authorities: When requested by official developers or provincial land registrars to authenticate plot allocation chains.
- Financial Partnerships: Under approved integrations with local banking systems to reconcile installment payments securely.
- Legal Requirements: If mandated by official courts of law or statutory bodies within Pakistan to fulfill judicial proceedings.
7. Organization & Customer Rights
As the owner of the workspace or an active real estate consumer, you possess specific data protection entitlements:
Access & Export
Right to export clean summaries of your plot status and ledger accounts.
Correction
Request corrections of administrative typos or file details.
Erasure (Right to Purge)
Request erasure of personal information once legal land obligations are complete.
8. Contact & Support Channels
For security compliance inquiries, multi-tenant workspace separation concerns, or request logs access, feel free to contact our data governance desk:
CAPITALESTATEPK Support Desk
Lahore Head Office, Punjab, Pakistan